on 25-08-2020 14:21
I have an old PAYG tariff (text and web) on an even older number.
I need to keep the number active but don't use any credit for this number.
Can anyone tell me definitively how often I need to top up / make a call to kee the number "live"
I've been told so many different things in the last week so would welcome a certain answer
Thanks
Solved! Go to Solution.
on 25-08-2020 14:28
@itsawindyday You need to make a chargeable call or send a text once every six months and top up every 999 days to keep your number active.
https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
on 25-08-2020 14:28
@itsawindyday You need to make a chargeable call or send a text once every six months and top up every 999 days to keep your number active.
https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408
on 25-08-2020 16:25
on 25-08-2020 16:25
have you a link to confirm this info?
25-08-2020 16:37 - edited 25-08-2020 16:37
25-08-2020 16:37 - edited 25-08-2020 16:37
T&C's for tariffs taken between 2008 to 2013 here https://www.o2.co.uk/termsandconditions/archive/mobile/on-pay-and-go-our-service-terms-are-worth-a-r...
Section 7 states:
7. Our Rights to Bar or Disconnect Your Mobile Phone