How do I get Double data???
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on 23-08-2022 09:00
New customer trying to get double data.
1. I put the SIM card in and tried to send a text to 2424 as required with "DOUBLE", wouldn't send.
2. I topped up £10 and immediately you chose my tariff for me. I had no option at this point.
3. I tried to send the text message again, it came up with a warning that it costs money to send the text. It looks like the text has been sent but no confirmation of the double data.
How long does this normally take?
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23-08-2022 09:15 - edited 23-08-2022 09:18
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23-08-2022 09:15 - edited 23-08-2022 09:18
Check this guide https://www.o2.co.uk/termsandconditions/rewards/pay-as-you-go-double-data-terms-and-conditions
Call 4445 or
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.
Veritas Numquam Perit
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on 23-08-2022 09:16
Pretty sure this offer ended back in June.
T&C's here https://www.o2.co.uk/termsandconditions/rewards/pay-as-you-go-double-data-terms-and-conditions
If you call 4445 customer services can check for you.
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