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SURFPLUS

Max7
Level 1: Joiner
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 I'm on pay as you go. I accepted the SURFPLUS offer, had sms over 40 minutes ago confirming 1GB of data and 100 mins of calls however sending text for balance and logging into account shows only 500mb of data. Will the other 500mb show up sometime. Nowadays 500mb doesn't last long!

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MI5
Level 94: Supreme
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@Max7 

Sometimes the extra data doesn't show anywhere but is used before the regular allowance.

Other times it's added as a bolt on Guide: Where is my discount or Extra Data? 

You can call 4445v to check with customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147230 Posts
  • 636 Topics
  • 28300 Solutions
Registered:

@Max7 

Sometimes the extra data doesn't show anywhere but is used before the regular allowance.

Other times it's added as a bolt on Guide: Where is my discount or Extra Data? 

You can call 4445v to check with customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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