How do I buy a new bundle but make it start from today not the 20th when mine is due to renew !?
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on 01-04-2020 17:53
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on 01-04-2020 17:58
Hi @SaintM10 ,
Unfortunately only O2 Customer services can reset you anniversary date. Its not likely that you will get through as they are prioritising calls at the moment. your best bet is to change to one of the promotional tariffs, wont help you in the short term but will in the long term.
O2 currently has an offer on their £10 & £15 Big bundle that gives you 5x the data. Its eligible for new and existing customers.
Get 5x data for up to 3 months on our selected Big Bundles, then reverts to standard data allowance. Offer will be applied automatically for first-time customers. Existing customers with an eligible Big Bundle must text “5XDATA” to 2424 from their O2 Pay As You Go phone to activate the offer.

