Help

[Jina]

Money came out of my back but not showing as top up

[pgn]

Have you checked one of the ways here, @Jina?

To check your remaining allowances: 

Call 4444 free, then choose option 2 and 2 again.

Or

Text BALANCE free to 20202.

Or

Visit My O2.

[MI5]

@Jina 

O2 only do bundles now where credit is taken for allowances.

Unless you top up more than the cost of your bundle, your balance will be zero.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles