Getting PAC from O2 PAYG (no credit)

[stevomayhew]

Hello,

I’m simply looking to move from O2 pay as you go with no credit but over the phone couldn’t supply me with a PAC code due to issues. If any O2 representatives could help me out that would be great.

many thanks

stephen

[Enlli]

We are all customers here so can't access your account.

Anything in here to help you?

Guide: How to get your PAC [June 2021 Update] 

[gmarkj]

I think the community advisors have managed to get PACs in this situation before, so I'll mention the two who are "on duty" now @stevomayhew 

@O2Daniel @O2Jonathan can you help with this?

[stevomayhew]

Thank you, hopefully they might be able to see this and sort me out 😩

[Breanna]

Hi @stevomayhew sorry you're having trouble with this. It looks like @O2Lisa is on today. Would you be able to take a look at this?

[O2Lisa]

Thanks for the tag @Breanna 😊

@stevomayhew I’ll message you privately and get this sorted for you. 

[stevomayhew]

would it be possible to continue to get support from the other advisors? I didn’t get to complete my interaction with Lisa. @O2Daniel @O2Jonathan 

[O2Jonathan]

@stevomayhew 

Hi, I will send you a private message now.

[MattSim]

Hello, could I please have help with the same issue. I've tried phoning but getting absolutely nowhere @O2Jonathan @O2Lisa