Erratic 4G Speeds Fast Then Slow

Anonymous · ‎14-09-2020

Okay last month I ungraded to the 100GB PAYG Bundle for 30 Pounds per month, I have used about 40GB and have 11 days to go till it is refreshed. When it works it's great but at the drop of a hat the speeds will suddenly just plumit. For example: Yesterday I was streaming stuff and it was working great (17Mbps Down) Then everything starts to buffer, I check the speeds and I'm getting 1.5Mbps and it's unusable, even surfing is slow. This happens nearly everyday, I have a very good 4G signal, so what is up with O2 4G?

MI5 · ‎14-09-2020

@Anonymous

Could be traffic management or just overload on the network.

Difficult to guess which in all honesty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎15-09-2020

Yes but 4G dropping to those very slow speeds is a real problem for me.

MI5 · ‎15-09-2020

I'm sure it would be for anyone.
If it doesn't suit, you should look at an alternative network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Erratic 4G Speeds Fast Then Slow

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