Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Renewal

Hello i bought bundles . And i want to turn off auto renewal how to do this

Resolved! O2 Free 10 offer

New PAYG sim received in the post today and topped that sim up with £10. I then texted FREE10 to 21500 as advertised and had the same reply from O2 as the previous person 'it looks like this offer isn't for you' despite it being boldly advertised on ...

Resolved! Wont let me log in

Dont recognize my log in details reset them but still not recognizing them can you help.

Resolved! £10 free credit

I was sent a text by O2 asking for me to download the new O2 app in doing so I would receive £10 of free credit, currently I have received nothing

Resolved! How do I end a bundle and start again?

How’s can I end my current tariff and start it again ? My internets run out so I normally ring and they do it but there’s no possible way to contact them as I’ve been trying for hours

Resolved! My o2 app not working on iPhone 11 Pro Max

Something went wrong, it may take 48 hours, please can someone tell me what I’m doing wrong?

Resolved! payasgo out of data & payment type

Hi all,new O2 member here come over from Giffgaff just a few wks ago & already "struggling" a little so need a little bit of help pls .I joined with a £10 bundle SIM package from local shop which has already ran out of data as I've had to reset my mo...

Resolved! Swap pay as you go sim

Hello. I’ve lost my SIM card and need to order replacement. I don’t have the old one so can’t receive a text with code. Also dont remember my security answertypical... when I try to call o2 only get information that they are closed. Is there any thin...

Resolved! Texts from overseas

I have a Doro phone on O2 Pay as You Go and cannot receive texts from a friend in the UAE who is connected to the local network Etisalat, but the friend can receive my texts. I believe this a common problem but can anyone offer a possible solution?

Resolved! voicemail

Hi Are you able to retrieve a deleted voicemail

O2

Forum Posts