E-top-up

[Anonymous]

Hello

I ordered an o2 sim for a pensioner but it didn't come with an E-top up card. 

Is there a way to get one as they would struggle with vouchers and they don't have the internet to top-up a second way!!

(They had a bad experience in an o2 shop who was very intent on getting them a contract sim than PAYG and he left without a sim, they don't want to go back in for an E-top up card after troubles)

[Cleoriff]

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@Anonymous wrote:

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@Cleoriff wrote:

@Anonymous

I know you said they don't want to go back in store but these E Top up cards are quite old now. hence they are only available from selected places. (maybe they have a friend who could go instore for them?)

As I said in my second post, they can try customer services....or look at the link I posted about other ways to top up...

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I thought they didn’t exist anymore 

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@AnonymousThey do, as my grandson got one for his aunt 2 weeks ago. Though they are hard to get as they are a very old way of topping up now.

When they become obsolete I will have to remove them from the top up guide

[b4u2]

try your local newsagent

[Anonymous]

@b4u2

They picked up an o2 sim with a Big Button phone but alas no Etop-up.

Can't convince them to top-up any other way or get one from an o2 shop. (I would take their phone in to link an e-top up, but they won't let me!)

o2 need to do mystery shopping to see how persuasive the shops really are!

[Anonymous]

They need to buy top up voucher