on 26-04-2018 14:54
Solved! Go to Solution.
26-04-2018 15:27 - edited 26-04-2018 15:30
26-04-2018 15:27 - edited 26-04-2018 15:30
Hi @Jazza72
The amount of data that will rollover is the amount of data you have left that you haven't used capped at double your data allowance and subject to your bundle automatically renewing on your renewal date. If you do not have sufficient credit on your phone for the automatic renewal to take place your data will not rollover.
I hope that's a bit clearer now but do come back if you need any more help.
Edited to add the rolled over amount lasts for the next 30 days
26-04-2018 15:27 - edited 26-04-2018 15:30
26-04-2018 15:27 - edited 26-04-2018 15:30
Hi @Jazza72
The amount of data that will rollover is the amount of data you have left that you haven't used capped at double your data allowance and subject to your bundle automatically renewing on your renewal date. If you do not have sufficient credit on your phone for the automatic renewal to take place your data will not rollover.
I hope that's a bit clearer now but do come back if you need any more help.
Edited to add the rolled over amount lasts for the next 30 days
on 26-04-2018 15:54
on 26-04-2018 15:54
on 26-04-2018 15:56
on 26-04-2018 15:56
@Jazza72 All explained in the t&c https://www.o2.co.uk/termsandconditions/mobile/big-bundles-terms-and-conditions
“Data rollover: is available on £15, £20, and £25 data Big Bundles only. On your monthly renewal date you can carry forward up to 100% of your standard monthly data allowance (“Roll Over Data”) into the following month’s data bundle, subject to your total data bundle (Roll Over Data + standard monthly allowance) not exceeding 200% of your standard monthly data allowance at any one time. Any data that cannot be rolled over will expire. Roll Over Data will expire immediately if you fail to renew your Big Bundle on time or if you change tariffs”