Solved: Data rollover

KMB · ‎28-12-2021

I'm pretty sure my PAYG data isn't rolling over each month, but I'm not sure how to check this - is there a way to check my previous balances of data before the monthly renewal?

MI5 · ‎28-12-2021

@KMB

There is a cap on roll over data.

See webpage here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎28-12-2021

@KMB

No easy way unless you kept a record of usage yourself. Check what My O2 for PAYG tells you Guide: My O2 Pay & Go

You probably need to contact O2 on 4445 or via social media....

Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

MI5 · ‎28-12-2021

@KMB

There is a cap on roll over data.

See webpage here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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