on 19-12-2023 08:34
I topped up my phone last night using the app the money has been taken , but I received a text message saying that they were unable to credit my £10 monthly big bundle can sort this out for me please
on 19-12-2023 08:39
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445