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Charge for rolling plan without giving me minutes and data

Mihaela89
Level 1: Joiner
  • 1 Posts
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on ‎05-10-2023 16:46

on ‎05-10-2023 16:46

Hi,

My rolling plan was yesterday renewed money was taking out from my account but in the app I was charget from the credit.why?

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MI5
Level 94: Supreme
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on ‎05-10-2023 17:10

on ‎05-10-2023 17:10

@Mihaela89 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, or call O2 on 4445
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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