on 05-10-2023 17:32
I changed my tariff and topped up at the same time, the money has come out my bank for this but it’s not showing in my app that I have, nor have I had a text saying I have topped up which I should have. And nothing is now working, why is this?
on 05-10-2023 17:41
It might take a while to update but you need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)