custom-community-header-logo.text

AO · ‎30-09-2023

Good morning,

I currently have £10 bundle but would like to change to pay as you go through a direct debit. Can I do that and keep this number?

MI5 · ‎30-09-2023

@AO

You need to switch to a rolling plan in your MyO2

Pay As You Go: Introducing "Rolling Plans"

This sets up a continuous payment authorisation on your bank account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

TallTrees · ‎30-09-2023

Hi @AO

Welcome to the o2 Community forum

Yes I'm sure you can but you will need to contact O2 customer services

Try social media leave a message

You can call too

Guide: How to find help & contact O2

message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

HAPPINESS IS BEE SHAPED

MI5 · ‎30-09-2023

@AO

You need to switch to a rolling plan in your MyO2

Pay As You Go: Introducing "Rolling Plans"

This sets up a continuous payment authorisation on your bank account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

Change to pay as you go

Credit

New phone but want to keep existing number

allowance

leaving o2

Iphone 16 was sent back the next day. I want to re...