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Cancelling Disney Extra

SammyAnn405
Level 1: Joiner
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I am getting the error when i try to cancel my o2 extra saying i can only edit this extra once in each billing period. I change my disney extra from premium to standard in last months billing period, however i am now in a new billing period and the same error message is coming up

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MI5
Level 94: Supreme
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@SammyAnn405 

Check guide Guide: Adding and removing O2 Extras  or contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147668 Posts
  • 639 Topics
  • 28345 Solutions
Registered:

@SammyAnn405 

Check guide Guide: Adding and removing O2 Extras  or contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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