Canceletion and refund my payment

[mtaser]

Although I did not want it, the tariff was renewed today. Can you please cancel and refund it? Thank you.

[Enlli]

Did you follow one of the procedure outlined  here.

Guide: Cancelling Your Contract 

[Cleoriff]

@mtaser 

I note you have posted in the PAYG section.

So are you on a Contract, or a Rolling Plan/Big Bundle?  (PAYG)

You may need to contact O2 Guide: How to find help & contact O2