Cancel O2 pay as you go SIM

[Simin]

Hiyya,

I have been using O2 pay as you go since May 2024 and stopped using from last month. I have paid until September 2024 and have not been using this SIM since last month. I am willing to cancel this SIM. How can I do it? I do not have any payment left. Thank you. 

[jonsie · Accepted solution]

If you stop using the sim it will expire after 6 months so no need to  do anything

If you want to keep your number get your PAC and give it to a new provider

If you don't want the number get you STAC and again give it to your new provider

These actions immediately end the PAYG sim

Guide: How to get your PAC [June 2021 Update] 

Guide: How to find help & contact O2 

[pgn]

Make sure you disable any auto top-up you may have set up in your MyO2 for your PAYG SIM, then just cut the SIM card up and dispose of it as you would for a bank card. It will go inactive after a few months of non-use, and O2 will return the number to their pool of available numbers automatically, @Simin. Good luck!