This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can't top up

Go to solution
CF
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎19-04-2022 19:02

‎19-04-2022 19:02

I am overseas and trying to top up but various cards declined. How can I speak to someone at O2

Message 1 of 3
428 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 78: King of Kings
  • 11951 Posts
  • 66 Topics
  • 3218 Solutions
Registered:

‎19-04-2022 19:13

‎19-04-2022 19:13

@CF 

You cant do it with a card from overseas, you need to use an alternative service such as https://mobiletopup.co.uk/o2

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 3
425 Views
0 Kudos
2 REPLIES 2

Go to solution
madasaf1sh
Level 78: King of Kings
  • 11951 Posts
  • 66 Topics
  • 3218 Solutions
Registered:

‎19-04-2022 19:13

‎19-04-2022 19:13

@CF 

You cant do it with a card from overseas, you need to use an alternative service such as https://mobiletopup.co.uk/o2

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
426 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 151103 Posts
  • 647 Topics
  • 28807 Solutions
Registered:

‎19-04-2022 20:37

‎19-04-2022 20:37

@CF 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this. 

See also all other ways to top up 

Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
419 Views
0 Kudos
Top Kudoed Authors
View all
Top