Re: Buying new phone, can I use my old o2 sim

Anait · ‎17-10-2021

Buying a new phone, can I use my old sim and plan associated with it.

TallTrees · ‎17-10-2021

Hi @Anait

Welcome to the o2 Community forum

Yes of course put your sim into your new phone.

Best wishes

HAPPINESS IS BEE SHAPED

MI5 · ‎17-10-2021

@Anait

If buying a new sim free phone outright you can just use your current sim and tariff, however, if you are upgrading your current contract, you must take a new tariff which is associated to the device you are upgrading to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎18-10-2021

@Anait If the new phone you're buying is 5G capable and you're in a 5G enabled area you can request a 5G sim and use it with your current plan. There is no extra charge for using 5G.

I DO NOT WORK FOR O2

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