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Bolt on not working?

JTManny
Level 1: Joiner
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on ‎10-07-2020 15:12

on ‎10-07-2020 15:12

On my pay as you go sim I ran out of my data allowance. I then purchased the 500MB snack product however my data is not working?
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Cleoriff
Level 94: Supreme
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on ‎10-07-2020 15:31

on ‎10-07-2020 15:31

Hi @JTManny 

Iff you purchased a bolt on and it's not working, then reboot your phone first.

If there is no change then contact O2 on any of the numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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LukasB
Former Staff
In response to Cleoriff
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on ‎14-07-2020 16:13

on ‎14-07-2020 16:13

Hey @JTManny just checking if this has been sorted or if you are still having troubel?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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