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Ahv
Level 1: Joiner
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Been getting 2 pounds per day removed from my account fir data warnings I use my home wifi

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Oxonian
Level 33: Firestarter
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@Ahv 

 

Is that exactly two pounds and is it every day ? And did you change anything that led to this beginning to happen ?

 

Have you got mobile data turned on ? One possibility is that your WiFi is dropping out and mobile data is taking over. Similarly when you leave the house with apps working in the background. But that would not be a round two pounds.  

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MI5
Level 94: Supreme
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@Ahv 

As soon as any data is used, £2 is taken from your balance as that is the max charge you will receive for daily data use.

If you don't use enough data to reach the £2 limit, any unused money will be returned around midnight when the system updates.

Turn off mobile data in your phone settings to prevent any accidental use.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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