Solved: Balance

Sadaf1 · ‎14-03-2022

Hi,

I have paid 10£ so as to renew my top up for this month. The status of my balance is 0 yet, however, the amount has reduced from my card

please fix it for me as soon as possible.

thank you

sadaf

[Personal details removed]

MI5 · ‎14-03-2022

@Sadaf1

You need to call O2 on 4445

Or message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Please also remove your number as the forum is public,

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-03-2022

@Sadaf1

You need to call O2 on 4445

Or message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Please also remove your number as the forum is public,

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

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