Balance

[ben201011]

Hi just topped my sons phone up and £2 as already come off can you tell me why and is unlimited messages and call and how long will this credit last 

[Cleoriff]

Hi @ben201011 

you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

[Anonymous · Accepted solution]

@ben201011 Hi, if there was a gap between the previous and current months renewal of the bundle you will be charged for data usage (£2 per day) You need to have the credit topped up before the renewal is due.