Re: Avoiding O2 Number Deactivation

stingrayfunk · ‎08-01-2024

I'm traveling abroad, using different eSIMs, but I want to keep my O2 pay-as-you-go. I don't want to lose my UK number and return to the UK in a year. How often do I need to top-up my O2 PAYG account to avoid the number being permanently deactivated? I'm not using my UK SIM whilst abroad. If anyone has info on this, it'd be very much appreciated, thanks!

MI5 · ‎08-01-2024

@stingrayfunk

Much discussion about this but you need to make a chargeable call at least once every 6 months and also top up at least once every 6 months.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

stingrayfunk · ‎08-01-2024

Thank you for the prompt reply and I understand that you're not affiliated with O2 yourself.

MI5 · ‎08-01-2024

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Avoiding O2 Number Deactivation

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