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Daveyb2
Level 1: Joiner
  • 1 Posts
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Registered:

‎26-03-2023 16:55

‎26-03-2023 16:55

I cannot access the my 02 app. Is it because I have an esim? 

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Enlli
Level 68: Extraordinaire
  • 8588 Posts
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Registered:

‎26-03-2023 17:05

‎26-03-2023 17:05

Having an eSIM should not make a difference. I have an eSIM and happily use the app.

Can you access the Web Version?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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