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on 17-12-2023 12:06
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on 17-12-2023 12:06
I have recently persuaded an elderly neighbour to move from classic PAYG to a Big Bundle as it will be far more cost-effective for him. He doesn't do contracts, he doesn't give his bank details out and he has a lot of credit on his SIM so a Big Bundle fits the bill nicely.
I set up MyO2 for him and everything seemed to be going smoothly until :-
Now the man is in his mid-70s and would like to use the bundle this Christmas and New Year. As he said himself, he could well be in his grave come 25 February 2038. I did not go ahead with the tariff change at this stage.
Does anyone, including @Dave-O2, have any insight into this message please ? Am I safe to ignore it and will the Big Bundle start forthwith ? I really don't fancy trying to explain this to Customer Service. And as I am helping a third-party, I would prefer not to purchase a Big Bundle that really does not start until nearly fifteen years hence !
And what a completely random date - 25 February 2038 ! 🤣
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on 17-12-2023 12:15
It's a known bug with the system that's been around for years.
Just ignore it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 17-12-2023 12:15
It's a known bug with the system that's been around for years.
Just ignore it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 11596 Posts
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on 17-12-2023 12:51
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on 17-12-2023 12:51
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on 17-12-2023 14:15
You'll get used to all the bugs and glitches with O2's systems
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 11596 Posts
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on 17-12-2023 15:07
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on 17-12-2023 15:07