on 26-05-2020 07:25
I pay £5 for your bundle. Unlimited calls and texts. I have made 3 calls and no texts in the last month, but as the minimum amount that I can deposit is £10, towards the nearing of the end of the month the other remaining £5.00 is clawed back by O2. This is a lifeline phone.
on 26-05-2020 07:43
Hi @chriswalls
The £5.00 big bundle includes unlimited call minutes and texts.. The bundle resets on your anniversary date when you start again with unlimited minutes etc.
If yours isn't working as it should then you need to contact O2.
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