£5 Big Bundle

[Lewy]

Hi can anyone advise how the £5 bundle works please?

I have £10.00 debited from my account at the end of each month. From previous converastions with O2 on line, what I could gather was that I pay £5 for one month but then have £5 credit for the month after.

However, after having issues with payment whereby I needed to change my payment details I logged on to my account today and my current balance is showing as £20.00. Now not sure how the bundle works and is rolled over so would like some advice please.

[MI5 · Accepted solution]

@Lewy 

£10 is the minimum top up.

How bundles work here https://www.o2.co.uk/help/pay-as-you-go/big-bundles

[Marjo]

Hey @Lewy how are you getting on today? Let us know if you got all the info you needed to clarify about the big bundles, or if you need any further help.

[Lewy]

Hey thanks for the information, appreciate that

[Lewy]

Hi there I am good thanks, I hope you are too.

The only thing I am confused about is why I have £20.00 credit. Does this mean that I now have 4 months worth of £5 bug bundle to use and don't need to top up for a while?

[MI5]

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@Lewy wrote:
Hi there I am good thanks, I hope you are too.

The only thing I am confused about is why I have £20.00 credit. Does this mean that I now have 4 months worth of £5 bug bundle to use and don't need to top up for a while?

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@Lewy 

Yes, as long as you don't use any of the credit for out of bundle charges......