2 PAYG phones on one account

[oldchadders]

I have an existing PAYG account. I recently got a second PAYG SIM to use in an "emergency" phone. I was logged in to my existing account when I ordered this second sim. When I log into my account, I can see no details for this second sim. I would prefer to add it to my existing account. How do I do that?

[Anonymous · Accepted solution]

Hi @oldchadders you need to click on bring in products to add a second sim

[MI5]

[oldchadders]

Thanks.

Where do I find "bring in products"?

[MI5]

@oldchadders
You'll see the image I posted when you login to your MyO2 http://www.o2.co.uk/myo2

[oldchadders]

I found that - but it needs me to log in the another account for the other phone - which was done while logged in to my existing account

[MI5]

You will need to call customer services to get a new password for the new SIM card.

[oldchadders]

Thanks.

All sorted now, except for some reason I am locked out of setting up auto top-up!

[MI5]

Probably need to call again for that, sorry!