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£10 free credit

Lyndzjb85
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I just switched to O2, and with my new Sim it says I can get £10 free credit once I top up my first £10. I sent the text but received a message back saying something along the lines of “it looks like this offer isn’t for you”. I don’t understand why they would make this offer with the sim I ordered and then decline it?
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MI5
Level 94: Supreme
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@Lyndzjb85 

Sometimes it takes a while for the system to catch up, so try texting again tomorrow.

If it still fails, call 4445 and O2 will add it manually for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lyndzjb85
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Thank you. I’ll give that a try tomorrow
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MI5
Level 94: Supreme
  • 151561 Posts
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Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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