@Lyndzjb85
Sometimes it takes a while for the system to catch up, so try texting again tomorrow.
If it still fails, call 4445 and O2 will add it manually for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.