Solved: upgrade

Nick22 · ‎30-06-2023

If I upgrade my plan do you swap my existing plan for new upgraded plan and I will start paying for the upgraded plan ans the old plan cease

madasaf1sh · ‎30-06-2023

@Nick22

Yes, but it depends if it is an upgrade at the end of your minimum term or a change to your tariff.

If at the end of minimum term it changes when you upgrade and you pay the new monthly cost.

If its a tariff change mid way through your minimum term you start the new tariff at your next billing date.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎30-06-2023

@Nick22

Yes, but it depends if it is an upgrade at the end of your minimum term or a change to your tariff.

If at the end of minimum term it changes when you upgrade and you pay the new monthly cost.

If its a tariff change mid way through your minimum term you start the new tariff at your next billing date.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

jonsie · ‎30-06-2023

If you upgrade then you start your new tariff almost immediately and your normal bill will be adjusted for any difference in cost

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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