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Nick22
Level 1: Joiner
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If I upgrade my plan do you swap my existing plan for new upgraded plan and I will start paying for the upgraded plan ans the old plan cease

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madasaf1sh
Level 78: King of Kings
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@Nick22 

 

Yes, but it depends if it is an upgrade at the end of your minimum term or a change to your tariff.  

 

If at the end of minimum term it changes when you upgrade and you pay the new monthly cost. 

If its a tariff change mid way through your minimum term you start the new tariff at your next billing date. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12299 Posts
  • 76 Topics
  • 3255 Solutions
Registered:

@Nick22 

 

Yes, but it depends if it is an upgrade at the end of your minimum term or a change to your tariff.  

 

If at the end of minimum term it changes when you upgrade and you pay the new monthly cost. 

If its a tariff change mid way through your minimum term you start the new tariff at your next billing date. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
Level 94: Supreme
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If you upgrade then you start your new tariff almost immediately and your normal bill will be adjusted for any difference in cost

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