30-03-2015 18:22
30-03-2015 18:22
30-03-2015 18:24
30-03-2015 18:25
@Anonymous wrote:
How many times do we hear people say that the status checker at status.o2.co.uk is hopelessly wrong?
Well o2 have listened. If you enter in a postcode and the signal you are getting is not what the status checkers says, click on the blue I DISAGREE button and tell o2!
It's new today folks. .....
Thanks for that info Nick...but then what happens after you press I disagree?.Do you have a message back...or do they wait for 1000's to disagree. Not being facetious, just asking...
Veritas Numquam Perit
30-03-2015 18:27
30-03-2015 18:27
30-03-2015 18:30
30-03-2015 18:30
@MI5 wrote:
You fill out a short report and they give you a reference number.
"Thanks for your feedback
We take all our feedback very seriously and use it to help improve the overall experience our customers have of our network. Unfortunately, we can't respond to individual reports, but please rest assured one of our team of engineers will look into it.
Your issue reference number is: 20063558"
Oh another layer of delaying tactics then?....
Veritas Numquam Perit
30-03-2015 18:31
30-03-2015 18:31
30-03-2015 18:45
30-03-2015 18:45
30-03-2015 18:49
30-03-2015 18:49
@Anonymous wrote:
Cynics the lot of you. 😈😈
Give 'em a chance lol
Ok Nick I will. Sits patiently, crosses arms ...and waits.....
Veritas Numquam Perit
30-03-2015 19:11
30-03-2015 19:11
30-03-2015 19:47
30-03-2015 19:47
@MI5 wrote:
Yeah, me too - they wanted my phone number so I'm waiting for a call back
But what if there's no signal?
You'd have to go to status page.
It'll say full service.
So you click I disagree
And you give your number for a call back.
But there's no signal
So you go on to the status.........