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sim swap_ retain existing mobile number

mark46
Level 1: Joiner
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can anyone clarify procedure...on the online page for retaining existing number when joining o2. it requires input of mobile number.....is this the new number which come with new sim card or existing number on old sim.

 

it has been a long time since i changed users instructions vague??

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MI5
Level 94: Supreme
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@mark46 

It's any number that you can be contacted on.

Further on you are asked for the number you want to keep and existing sim number.

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@mark46 

It's any number that you can be contacted on.

Further on you are asked for the number you want to keep and existing sim number.

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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