cancel
Showing results for 
Search instead for 
Did you mean: 

payment made but no payment confirmation

mattthew
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hiya, i have tried to start a contract with a new phone and payed for it on thursday 18th july i have not had any confirmation via email to say it has gone through correctly or to even say it is on it's way. just wanted to make sure theres been no mistakes as i'm aware of the IT outages recently.

Message 1 of 2
205 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 150150 Posts
  • 641 Topics
  • 28603 Solutions
Registered:

@mattthew 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
199 Views