on hold.....and on and on and on

[Anonymous]

Twice i have phoned 202 to upgrade......a total of 2 hours and 20 minutes.....i'd be quicker calling tesco mobile or carphone warehouse!! I'll persivere for ten more minutes then im off. This is abysmal customer service! 

[L_W_Ward]

Go in store and work your magic of bartering.  I did this with the iPhone 6 plus and walked out with one in ten minutes.  Didn't get any discount though  😞

[Anonymous]

NEVER UPGRADE OVER THE PHONE through customer services. Shop around for the best deal with the handset you want and if your unsure ask everyone here.

Going through the networks directly is often vastly more expensive, unless you go through to the retentions team and haggle a good deal!!

[Cleoriff]

I think anyone trying to upgrade over the phone 'at this time of year' ...is going to be on a losing streak anyway..:smileysad:

[Beenherebefore]

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@Anonymous wrote:

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So what's a 4G speed test got to do with not being able to make a voice call ?

[Anonymous]

That was in response to the earlier post of "I'm soooo tempted to get down the m62 right now to see that biblical number on my phone 😝😝❗️"

Where me and Paul_snowden were talking about speed tests @Beenherebefore  !

[Beenherebefore]

Just shows how going off topic can confuse readers 

[Anonymous]

Not really all that off topic as it related to 4G and speeds. Following the line of posts makes sense and shouldn't really confuse.

[Beenherebefore]

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@Anonymous wrote:
Not really all that off topic as it related to 4G and speeds. Following the line of posts makes sense and shouldn't really confuse.

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Your thoughts 

[Anonymous]

"Thoughts" , advice / experience and learning are all part of an open forum in my understanding.

Anyway back On Topic.

[Beenherebefore]

We were never off it......all part of the learning process.