Solved: not able to connect to internet

internet · ‎12-12-2018

Hi since long before 02 went down i am not getting any internet connection keeps kicking me on and off and most i get is E....its been nearly two weeks now. I've made a complaint last week wednesday and no one had got back to me and this still continues and whats even worse i am paying for it! i'd like this resolved plus compensation.

MI5 · ‎12-12-2018

@internet

You can check for faults here https://status.o2.co.uk/ but you'll need to speak to customer services for anything else.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-12-2018

@internet

You can check for faults here https://status.o2.co.uk/ but you'll need to speak to customer services for anything else.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎12-12-2018

Someone from complaints should ring you back this week. They work to a timescale of 10 days I believe.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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