Solved: Re: just bought car insurance. can log on but can'...

Anonymous · ‎30-06-2017

just bought car insurance and paid for it and can log on my o2 drive app and can see that I actively have a policy but when I click to view it I get a session ended message. can anyone please help. Thank you.

MI5 · ‎30-06-2017

Have a look at the help here http://www.o2.co.uk/help/digital-services/o2-drive
but if that doesn't help, contact customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-06-2017

Have a look at the help here http://www.o2.co.uk/help/digital-services/o2-drive
but if that doesn't help, contact customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Beenherebefore · ‎01-07-2017

@Anonymous wrote:
just bought car insurance

"My life is a facsimile of a sham"

Anonymous · ‎01-07-2017

I was going to say, this is a mobile phone provider not a car insurance company

Anonymous · ‎01-07-2017

Thank you for your rapid response. The information you have provided is very useful. I will ring them in the morning to see if they can fix it.

Anonymous · ‎01-07-2017

I was surprised too.

adamtemp64 · ‎01-07-2017

O2 has done o2 drive (insurance and app) for a while but will it be yet another product that is stopped after a few years

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎01-07-2017

Won’t surprise me If in a year or 2 it gets closed down

adamtemp64 · ‎01-07-2017

O2 news release for this. http://news.o2.co.uk/press-release/o2-brings-award-winning-mobile-customer-experience-car-insurance-...

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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