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how to activate replacement sim card?

Anthony9
Level 1: Joiner
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on ‎29-12-2022 12:27

on ‎29-12-2022 12:27

how do i activate new replacement sim card?   ....it says emergency calls only

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MI5
Level 94: Supreme
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on ‎29-12-2022 12:31

on ‎29-12-2022 12:31

@Anthony9 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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on ‎29-12-2022 13:54

on ‎29-12-2022 13:54

@Anthony9 If you're not a social media user you can download Skype and call O2 for free:

Guide: A Guide to Skype 

Call +44800 902 0217 or +44800 032 1402

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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