Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Unlock mobile

I have been gifted a Nokia 106. It has been reset but not unlocked. Being an old mobile it has no number. I have the IMEI number. Can I unlock it ?

Resolved! Digital Mastercard offer

Does anyone know how to go about claiming the £100 master card that was part of the offer on my new handset?

Resolved! Delivery

I have missed my dhl delivery of my new phone and I don’t know how to re arrange it?

Resolved! Bolt ons

How do I delete bolt on's as my offer has finished and is now charging me .

Resolved! No service after number porting

Yesterday my old SIM stopped working. Today at 9AM the new SIM stopped working (so 11 hours ago). Restarted the phone endless times and reset the network settings a few times to no avail.Meanwhile couldn’t even pay for parking at the local swimming p...

Resolved! I can't receive text message

I just can't receive any text message. I tried different suggested ways to deal with it but failed. What can I do?

Resolved! Smart Meters have stopped sending data since 02 declared issues with local mast - coincidence ?

both gas and elec meters stopped working end of october. 02 has been sending service messages relating to the local mast advising of faults/repairs/performance issues and advising customers to connect their mobiles to their wifi when at home to help ...