Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
In reading through community help i beleive being 12 month into a 36 month refresh i do not qualify to trade in, in these circumstances can i recycle the device to pay the device plan, keep the airtime plan? Iphone 12 128gbcant afford to pay the full...
Opted for the iPhone 14 pro max upgrade and waited for weeks, got a message that the phone would be delivered by DHL on the 21st October, waited till 4pm and was sent a message that my address could not be accessed (found that strange as I was home a...
Five days now since O2 should have ported my old Virgin number. I’m still on a temporary O2 number. No timescale as to when it will happen, no support from O2. What is happening?
Phone ordered 31st October. Dpd didn't deliver, no text message with delivery slot etc. Finally got delivery rebooked for today, 4th November. No text message with delivery slot. Still nothing at 7.15pm. We've been in the house all day. No missed del...
I think I need help here.on Friday, the 29th of October I placed an order with O2 for a Samsung LED projector as a treat for the family. On Monday the 31st October. I received a text message from DHL to confirm the projector was in the depot that mor...
Hello, I chose the package of 10 pounds and 10 GB, and my card has shown that I successfully deducted the money, but there is no order in the purchase history of my app.
So IV was a customer for years with o2 , one day cold called thinking I was talking to o2 as my phone contract was up. Offered me to pay a cheaper rate just for line rental which IV done before with an older phone. Convinced I was talking to o2 I wen...
Does anyone know if I upgrade my sim only now, will I lose my free Disney plus trial period? I have something like another 2 months of free trial left.
I had my phone stolen last week so i have been sent replacement sim in the post to put in an old phone temporarily. It says sim swap sim so i have tried doing that but had no luck, they’re saying my SSN number is wrong even though i’m typing the one ...
I’ve just had an email from o2@express.medallia.com asking me to review O2, is this a scam email address?
