Solved: how long will it take

jessica2212 · ‎01-04-2019

DPD came to collect my phone on Thursday for repair , was given a tracking number!!! Which actually doesn't work 😞 When should I expect my phone back ????

MI5 · ‎01-04-2019

@jessica2212 we wouldn't know I'm afraid.

You'd be best to call customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-04-2019

@jessica2212 we wouldn't know I'm afraid.

You'd be best to call customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎01-04-2019

Hope you took pictures of the condition of the device before it was sent away? Annovo repairs aren't the best as their is alot of unhappy customers on here. Best to send to the Manufacturer next time.

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