Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Tariff

I am trying to change my tariff to one I have seen on moneysavingexperts.com. 40GB for £10.00p/m but why can I not see this offered to me in MyO2?

Text abroad

I can't text abroad I've purchased a bolt-on zone 2 for Turkey

Resolved! Samsung Buds 2 Pro offer

I recently upgraded my phone when there was an offer of getting Samsung buds 2 Pro for £1. I asked in the O2 shop how I did this and was told I would get an email after a month telling what to do. Its been over a month now and I still haven't receive...

Resolved! Unlimited data sim?

I have signed up to O2 through Virgin Media Ultimate Volt package. This offers an unlimited telephone / text / data O2 sim. My O2 account shows all three elements as unlimited but, today, I received an email from O2 summarising my contract. This stat...

Resolved! How can I get an sim on my phone

Hi, I want an e-sim for my galaxy s20. My phone is on contract, how can I get this? Thanks, Kelly

Resolved! Travel

hello, if I travel to Latvia-europa, will my tariff work there? I won't have additional fees?

Resolved! Access to Call History

Wondering how I can get information about calls and texts I’ve sent for 2021. ?

Resolved! Europw

What does it mean to get ‘standard rates in europe’? Does that mean my uk allowances apply in Europe so I won’t be charged extra?

Code for free ear buds not valid

Resolved! Bolt on

If I get a bolt in will it work in my roaming allowance eg my account is 5gb and I’m going to Europe if I buy a bolt on of say 10gb will that give me 15 go allowance in europe

O2

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