cancel
Showing results for 
Search instead for 
Did you mean: 

number on my account we no longer use

Amanda26
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I have a couple of questions. There is a number on my account that we no longer use, we haven't used this for about 2 years. How can I get rid of it.

Also can I change one of the numbers over to an account for my 18 year old son as he can now pay for his own 

Thanks 

Message 1 of 3
363 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95613 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Message 2 of 3
362 Views

Enlli
Level 69: Guiding Light
  • 8881 Posts
  • 64 Topics
  • 1793 Solutions
Registered:

You can't change one of the numbers over to your son without him first opening an account in his name and passing a credit check. You can then migrate  the number across 

Guide: Migration & porting into O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
358 Views