Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! How to put my new phone onto existing account

I have got a new phone through a third party with o2. I already have an account with three other devices with o2 ( family members, but the accounts in my name as I pay the bills) I wanted to keep my old number and because it was not one of the device...

Confused6 by Level 1: Joiner
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Resolved! Change of contract

I have received a large number of emails referring to my new or changed contract and an order for a HAN Apple iPhone 14 ProMax Silver 128GB, at a monthly price of £54.51 I have placed no such order. I want this order cancelled.I do not want any chang...

DCB51 by Level 1: Joiner
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Resolved! Galaxy watch

Hi all hopefully someone here has knowledge in this and can help meIf I took a galaxy watch out on my account and then gave that galaxy watch to my son could he activate the eSim on his phone and i pay for it on my account? (Its also an o2 sim and ph...

Cherriuz by Level 1: Joiner
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Resolved! Earbud Promotion code hasn't arrived

I had ordered a Samsung s23 (256gb) which was an eligible device for this promotion. I even spoke to the rep I was talking to when sorting the co tract and he told me I would be eligible for it too. I ordered my phone/sim on the 3rd of july and recei...

Rayhan_M by Level 1: Joiner
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Resolved! Awaiting parcel

I was expecting a phone to be delivered yesterday. It never came. I've gone on to track it and it says 'undeliverable'. Does anyone know what this means?

Lea4 by Level 1: Joiner
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Resolved! fraudulent account

Earlier this year I was coerced by who I assume was a gang member into opening an account with both O2 and Vodaphone. I was too scared to go forward to the police until I realised how serious the matter as I began to receive letters about sending the...