Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! How do I cancel my extra

I have not been able to cancel.my extra disney plus. I have flowed all instructions but they do not work. When in my 02 and press manage account and select extras it just shows add extras but no way of cancelling Anyone out there can help.me please

Delivery

The courier says the device has tried to be delivered but they didn't knock my door. Ive been home all day in thr front room waiting, its a lie and they should not do that. This is unacceptable. Can I get it redelivered today or collect it from your ...

disney plus subscription charges change

when the new charges start and do not want to pay premium price just the one with adverts do I do this through you as that who takes the monthly charge or do I do it with Disney

Resolved! Going abroad

Good afternoon I'm not sure how I can use the Internet when I'm not in a WiFi spot in paris. Do I have to purchase a bolt on? My data doesn't renew until 1st September, and, I think I'm reaching my data limit

I cancelled my o2 contract, but something is wrong

I have cancelled my O2 contract, I did this over the phone to O2 customer support. I was told it was all done, I just had to have the right amount of money in my bank for my last outstanding payment, which I have done. But I have received an enforcem...

Resolved! buds for £1

i still havent recieved info on buds for £1

Resolved! How to put my new phone onto existing account

I have got a new phone through a third party with o2. I already have an account with three other devices with o2 ( family members, but the accounts in my name as I pay the bills) I wanted to keep my old number and because it was not one of the device...

Resolved! Change of contract

I have received a large number of emails referring to my new or changed contract and an order for a HAN Apple iPhone 14 ProMax Silver 128GB, at a monthly price of £54.51 I have placed no such order. I want this order cancelled.I do not want any chang...

Resolved! Galaxy watch

Hi all hopefully someone here has knowledge in this and can help meIf I took a galaxy watch out on my account and then gave that galaxy watch to my son could he activate the eSim on his phone and i pay for it on my account? (Its also an o2 sim and ph...

Resolved! How do I Cancel my esim for my galaxy watch

I want cancel my esim as they are not being used on both of my galaxy watches.

O2

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