Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! O2 extras

I ve been looking at getting the mcacfee security on my phone, but there is no link for it on the Web page just the advert, how do I get this service??

LJ666 by Level 1: Joiner
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Resolved! Sent phone I didn’t ask for by O2 employees who appear to have used my bank details from my daughter

I’ve been sent a phone and set up on a contract that I didn’t ask for using bank details used for my daughters account! This has been put through by O2 employees without my consent. Tried to call customer services and was cut off!!!!

Resolved! Microsoft Store charges

Hello - I am seeing a monthly charge to my account of £10.99 to Microsoft Store. There is no other information available in the MyO2 app and I am apparently unable to remove this charge. I have checked my Microsoft Store account on their website and ...

bogbrush by Level 1: Joiner
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Resolved! Travel

I want to use my phone in New Zealand for a holiday. Is there a package I can buy?

JT5 by Level 1: Joiner
  • 476 Views
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Resolved! Cold calling

I am being called at least 10 times a week by many individual people claiming to be from O2 wanting to discuss my contract renewal. These people seem to have my contact details such as home address and email. Not sure how this has happened but I am v...

Resolved! Mobile broadband

I signed up for mobile broadband on Tues 8th took the device home and set it up. Worked fine. Got message today only 5 days since connection telling me that I have used 150gb of data and been cut off until 7th March.

Bmdoo by Level 1: Joiner
  • 245 Views
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