Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! 6 month free Disney+

Hi, I got a new pay monthly contract plan and chose to get free Disney+ subscription for 6months. But I am not able to see the offer in my priority rather seeing save £2/ month. Can you please help

Amy25 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Who do I contact about an order placed?

Placed an order for Samsung A12 however it says up to a week as not in stock. How do I find out when the item will arrive as on places like argos its same day delivery but 02 have already taken my money?

Lucy36 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! swtiching from Galaxy J3 to Iphone SE

I have purchased an Iphone SE and want to transfer all my data and business contacts etc safely across to the Iphone. The SIM in the Galaxy J3 is not a nano SIM so I welcome some help on how to go about this or whether I should just go into a local O...

SJSCott by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Poor signal

Could someone explain why the signal has been significantly worse lately, when the checker says everything is working ok?

MAB1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Telefonica contract/New phone 11

Very concerned month commitment—was £350 now approx £1,350 must take effective action today To ensure this does not happen. Immediate reply would be appreciated chrisjohncain**Personal info**. An email at the very least please Obviously I am online a...

Chris3915 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! how i do speak to someone at 02?

I am going around and around in circles on line and am unable to find anyway of contacting o2 for help by online chat, email or phone... how do i get help when i have exhausted all the guides?

madz21 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Scam?

Just got a text message from O2 saying I recently made a call to a premium line and to check my bill at . I didn't do it of course but googled onelink.me is not showing up at all. Can't really believe this is getting through. Is nothing safe anymore?

junej5 by Level 1: Joiner
  • 5 replies
  • 0 kudos