Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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STAC number issues

I am having a terrible time using my STAC number with O2. When I speak to anyone they dont seem to be able to understand what I am asking for from them. When I eventually speak to someone who sounds like they do and they state they have used my STAC ...

Resolved! cancelling disney

Can anybody help? I'm struggling with My 02 account. I seem to have two accounts linked with the same number. I'm trying to cancel my disney subscription through 02 but I can't find any options for cancelling and no numbers or chat boxes for help via...

Em27 by Level 1: Joiner
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Resolved! Extras

Hello, I recently started a new contract and I am able to choose an extra although whenever I try to the page says error. I don’t want to run out of time and not be able to get the extra so I’d like some help please, thank you

S7 by Level 1: Joiner
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Resolved! price rise on tariffs

have only been with 02 a few monthsnow there telling me there a £4 increaseat least with virgin they give you the chance to cancel without penalty

Richard23 by Level 1: Joiner
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Resolved! free 6 months Apple Music

When I purchased my new phone I was told It came with 6 months free Apple Music. How do I access this? I haven't received any information from o2, and can't get an answer from the chat bot, and customer services is unavailable..? thanks for any help ...

JoeMc by Level 1: Joiner
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Resolved! Transfer of Sim

Help - I have bought a new mobile and sim, decided to stop with 02, big mistake after 3 phone calls and bring told each time my new mobile will have my old number transferred over within 24 hours and it still has not happened. Any suggestions on how ...

Resolved! Order

Could you message me regarding an order please

Blake34 by Level 1: Joiner
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Double/duplicate date entries in data usage

Hi there, On your monthly bill under ‘UK browse and download’ should there be 2 or sometimes 3 of the same dates for data usage. For instance instead of 01 March 23, 02 March 23 etc it has 01 March 23, 01 March 23, 02 March 23, 02 March 23 and so on....

Ncls by Level 1: Joiner
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Resolved! Where do I find a telephone number to call 02

Ive tried to get my query answered by the bot chat - no good. The live chat actually isn't live & I gave to wait fir a reply to an App I don't even have or want. i just want to speak to someone and my query could be answered in a jiffy. what's the ph...

Max135 by Level 1: Joiner
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