Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! disney plus extra

Hello o2 Today (2-10-2023) i did an update and i should have disney+ as an extra but i cannot seem to log inIs there anything i can do? Thank you

Aga3 by Level 1: Joiner
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Roaming problems in France done all troubleshooting tips still not working.

I have no roaming in France. I can make phone calls but can’t access the internet. Everything worked fine in the uk.I have done the following: turned roaming on, turned off 4G and selected 3G, made sure the apn address was mobile.o2.co.uk, rebooted m...

Given old phone case in order...

Hello, I have recently ordered an iphone 13 pro max leather case from O2, however, upon opening the box I can see that the case is chipped and the leather is used. This case is clearly not new! Usually I have a good experience with O2 when I ordered ...

tharan by Level 1: Joiner
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Resolved! Amazon Prime cancellation

Hi, I accidentally added Amazon Prime on my o2 account and I already have Amazon Prime so I'd like to cancel it, please.

VGla by Level 1: Joiner
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Resolved! Payment bars on account

I'm on contract, and each month I pay my bill bang on pay day, which is when my bill is due. But I also use my o2 to pay for things such as facebook subscriptions through Google play and also pay that at the same time. Every month I end up having to ...

Smeinn by Level 1: Joiner
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Resolved! Just bought a Samsung s23 ultra.

I've just bought an s23 ultra and I was told I'd be given a code for buds for a quid. Where is it? Please don't let me down! Or I'll have to go n cancel my contract. As I can't stand lies!!!!

Problem with porting my old number

URGENT HELP!!! from a frustrated customer, I am still waiting after a number of calls to O2 Customer Service, being passed from one advisor to another, numerous calls to O2 managers, face to face visit to advisor at a local O2 Store, and final advice...

Janredi53 by Level 1: Joiner
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