Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Can't view picture message on website

Hi all, I have received an o2 alert telling me I have received an MMS message. I cannot view it on my phone so I went to the web address given in the alert, entered my number and the pin also given in the alert. I have managed to get to my inbox on t...

Anonymous by Not applicable
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Resolved! South Shropshire Mast Out

The mast that was out in South Shropshire is supposed to have been fixed today. Still no signal for me tho. Phoned helpline, only to be told it is running at reduced power and no idea if/when it will be back. How can I find out if it will ever be bac...

Anonymous by Not applicable
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Resolved! Samsung Galaxy S3

This phone is offered as an upgrade at £14pm plus phone cost of£449However Carphone Warehouse offers the same deal at £22pm but the phone is free this deal is through O2So should I cancel my O2 contract which expired in March and take the deal throug...

Anonymous by Not applicable
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O2 Protect to launch soon?

O2 appear to be launching an Anti-Virus and Anti-Theft app for Android phones in the first instance. There seems to be a 30 day trial period, after which the price seems to vary between £0.50 for each part of the app up to £1.50 for O2 customers and ...

perksie by Level 69: Guiding Light
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Resolved! o2 webmail http error 404

It has now become a regular fault when trying to send e-mails, since January 75% of my e-mails fail to go with the the statement Sorry page not available but the most annoying thing is they disappear I have even tried to save in draft first but same ...

Anonymous by Not applicable
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No O2 signal in South Shropshire/Leighton Mast

Normally get 5bar signal strength in South Shropshire using O2 Leighton mast. Over last week or so, no signal. Website says a mast near me isn't working. How do I find outa. what is really going on...is signal reduced/turned off/maintenanceb. when/if...

Anonymous by Not applicable
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HSPA+

I know O2 have rolled out HSPA+ in major cities but my handset (Blackberry 9810) doesn't seem to get an H+ signal even though the device is compatible with this service. My daughter has just got a Blackberry Z10 and that picks up an H+ signal in my a...

Asdic_Ping by Level 4: Observant
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Resolved! Webmail Reactivation

Does anyone know how to arrange for your O2 Webmail account to be reactivated? My account was used to relay spam from - I'm assuming that was the case seeing as I was receiving lots of undeliverable messages for mails I didnt send - and it now appear...

Anonymous by Not applicable
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Resolved! Recyle Order

Hi. Can anyone help me please? I have received the packaging and order number to recycle my old handset but, I have found a much better price than the one O2 will offer me and they don't price match the other company. My question is am I legally boun...

Anonymous by Not applicable
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Resolved! BBM Bolt-on

Hello there everyone, I am just wondering is it possible to get the BBM bolt-on for my pay&go sim card online? I.e. can I pay the £5 (or whatever the charge is) for BBM online? Many thanks,Ciara

Anonymous by Not applicable
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